+254 700 445 210 vendors@timeswiftlogistics.co.ke 1,284 orders out with riders right now
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Fulfillment For Vendors
Order Confirmation 94% confirmedOur call centre confirms and schedules every order Regional WarehousingYour stock held close to your buyers, not just Nairobi Rider Delivery1,200+ local riders, same-day across Nairobi Cash on DeliveryCollected at the door, remitted to you every Friday
Visibility & Aftercare
Inventory ReportsDaily, weekly or any custom period you choose Vendor PortalLive confirmations, rider positions and COD balance Discreet Handling PrivateUnmarked packaging and masked customer data Live Order TrackingTrack any order from confirmation call to doorstep Coverage & ExpansionFive Kenyan regions today, five markets next
TimeSwift regional warehouse with vendor stock ready for rider dispatch Vendor Portal

Every order, every shilling

Confirmation status, rider position, delivery outcome and your COD balance in one dashboard.

Explore the portal
Selling into Kenya from abroad? Ship us your stock — we handle the customer from first call to cash collected. Talk to us →See coverage →
Operating Now
🇰🇪Kenya Live5 regional warehouses · 1,200+ riders
Expanding Next
🇺🇬Uganda Q1 2027Kampala warehouse & rider network 🇹🇿Tanzania Q2 2027Dar es Salaam & Arusha
On The Roadmap
🇪🇹Ethiopia Q3 2027Addis Ababa 🇿🇲Zambia Q4 2027Lusaka & the Copperbelt 🇿🇼Zimbabwe 2028Harare & Bulawayo Full coverage mapRegional warehouses, rider zones & delivery times
TimeSwift rider setting off from a regional warehouse Expansion 2027

Kenya today. East Africa next.

The same warehouse-plus-riders model, opening in five more markets.

See the rollout
Already selling into a market we haven't opened? Tell us — vendor demand decides which city we build next. Register interest →
About TimeSwift
Our storyFrom one rider to a national network Our teamThe people behind every delivery Regional warehousesFive hubs, five regional managers Call centre60+ agents confirming orders daily
Work With Us
Vendor storiesHow overseas sellers reach Kenyan buyers Careers 9 openRiders, agents & regional managers wanted Rider partnersRide with us or bring your rider SACCO Contact usNairobi office, WhatsApp & call centre
TimeSwift call centre and operations team in Nairobi Built in Nairobi

A Kenyan company, scaling out

Local agents who speak your customer's language, and riders who know the estate.

Meet the team
Mon–Sat 08:00–19:00 · half day on all public holidays +254 700 445 210 →
Order ConfirmationRegional Warehousing Rider DeliveryCash on Delivery Inventory ReportsVendor Portal Discreet HandlingLive Order Tracking Coverage & Expansion
🇰🇪 Kenya — Live🇺🇬 Uganda — Coming soon 🇹🇿 Tanzania — Coming soon🇪🇹 Ethiopia — Coming soon 🇿🇲 Zambia — Coming soon🇿🇼 Zimbabwe — Coming soon
Our storyOur team Regional warehousesCall centre Vendor storiesCareers Rider partnersContact us
Track an Order Become a vendor
Regional Warehouses

Your stock, already in your customer's region.

Five warehouses across Kenya, each run by its own manager with its own rider team. Orders are picked in the region they were placed in — which is why Nairobi goes out same-day and everywhere else is next-day.

5 regional warehouses Nairobi same-day 90%+ first attempt
Vendor stock on racking inside a TimeSwift regional warehouse
Why Regional

Stock that already lives in your customer's city.

Most fulfillment in Kenya runs out of one Nairobi warehouse. A customer in Kisumu then waits two or three days for something that was always going to be delivered by a rider ten minutes away. We fixed that by putting your stock in five places instead of one.

Single Nairobi warehouse

  • Upcountry orders wait 2–3 days for inter-city transport
  • One late departure delays a whole region
  • Customer has cooled off by the time the rider calls
  • Higher cancellation and refusal rates outside Nairobi

Five regional warehouses

  • Order picked in the same city it was placed in
  • Nairobi ships the same day — 90%+ delivered first attempt
  • Regional manager owns their own riders and stock
  • Customer still wants it, because they aren't waiting
Nairobi Standard

Ordered today, at the door today.

Any Nairobi order confirmed by our call centre before the afternoon cut-off is picked, batched by neighbourhood and given to a rider the same day. We hold ourselves to a 90%+ first-attempt success rate on those, and we report the misses to you rather than quietly re-queuing them.

Outside Nairobi, the regional warehouse means next-day is the norm rather than the exception — because the parcel was never in Nairobi to begin with.

0%+
Nairobi first-attempt success
0
Regional warehouses
0h
Hours to book stock in
Orders batched by neighbourhood ready for TimeSwift riders
Inside A Warehouse

How your stock moves through the building

Tap a marker to follow a vendor's product from the container it arrived in to the rider carrying it to a buyer.

Interior of a TimeSwift regional warehouse with vendor stock on racking
1

Vendor stock intake

Your shipment arrives and is counted against the packing list within 24 hours. Every unit is photographed and booked into your own vendor bay, and the count appears in your dashboard before we sell a single item.

Counted within 24 hours

Your stock is booked in and visible in your dashboard before it sells.

Nairobi same-day cut-off

Confirmed before the afternoon cut-off means it goes out today.

Batched by neighbourhood

Riders leave with a route, not a pile of unrelated drops.

Sealed in unmarked packaging

No product name, no vendor branding — not even the rider knows what is inside.

Counted and reported

Stock movements per warehouse land in your inbox daily, weekly or on any period you set.

The Network

Five warehouses, five regional managers

Each site is run by a named manager who owns the stock, the riders and the delivery numbers for their region. You can call them.

Head office TimeSwift Nairobi regional warehouse

Nairobi — Industrial Area

Our largest site and the national control room. Same-day dispatch across all Nairobi zones, and the overflow store for the other four regions.

Floor area
12,000 m²
Vendor bays
180
Riders
450+
Same-day
90%+ success
Brian Kamau, regional manager
Brian Kamau
Regional Manager · Nairobi & Central
Coast TimeSwift Mombasa regional warehouse near the port

Mombasa — Coast Region

Receives vendor shipments arriving through the port and serves the entire coastal strip from Diani to Malindi without anything routing via Nairobi.

Floor area
7,400 m²
Vendor bays
110
Riders
260+
Typical
Next day
Amina Hassan, regional manager
Amina Hassan
Regional Manager · Coast
Rift Valley TimeSwift Nakuru regional warehouse

Nakuru — Rift Valley

Covers Nakuru, Naivasha and the wider Rift. A separate temperature-controlled room holds supplements, cosmetics and anything that shouldn't sit in a hot store.

Floor area
4,600 m²
Vendor bays
70
Riders
190+
Climate room
2–8°C
Lydia Achieng, regional manager
Lydia Achieng
Regional Manager · Rift Valley
Nyanza TimeSwift Kisumu regional warehouse

Kisumu — Nyanza

Serves Kisumu, Kakamega and the lakeside counties. Agents here call in Dholuo and Luhya, and riders know estates that don't appear on any map.

Floor area
2,100 m²
Vendor bays
45
Riders
170+
Typical
Next day
Moses Ochieng, regional manager
Moses Ochieng
Regional Manager · Nyanza
North Rift TimeSwift Eldoret regional warehouse

Eldoret — North Rift

Covers Eldoret, Kitale and the North Rift — and becomes our staging point for the Uganda launch in 2027.

Floor area
1,900 m²
Vendor bays
38
Riders
130+
2027
Uganda gateway
Peter Njoroge, regional manager
Peter Njoroge
Regional Manager · North Rift
Ship Us Your Stock

Put your products where your buyers already are.

Send a first consignment to any of our five warehouses and we'll handle intake, calling, delivery and collection from there.

Become a vendor See the call centre