+254 700 445 210 vendors@timeswiftlogistics.co.ke 1,284 orders out with riders right now
Track an order Become a vendor
Fulfillment For Vendors
Order Confirmation 94% confirmedOur call centre confirms and schedules every order Regional WarehousingYour stock held close to your buyers, not just Nairobi Rider Delivery1,200+ local riders, same-day across Nairobi Cash on DeliveryCollected at the door, remitted to you every Friday
Visibility & Aftercare
Inventory ReportsDaily, weekly or any custom period you choose Vendor PortalLive confirmations, rider positions and COD balance Discreet Handling PrivateUnmarked packaging and masked customer data Live Order TrackingTrack any order from confirmation call to doorstep Coverage & ExpansionFive Kenyan regions today, five markets next
TimeSwift regional warehouse with vendor stock ready for rider dispatch Vendor Portal

Every order, every shilling

Confirmation status, rider position, delivery outcome and your COD balance in one dashboard.

Explore the portal
Selling into Kenya from abroad? Ship us your stock — we handle the customer from first call to cash collected. Talk to us →See coverage →
Operating Now
🇰🇪Kenya Live5 regional warehouses · 1,200+ riders
Expanding Next
🇺🇬Uganda Q1 2027Kampala warehouse & rider network 🇹🇿Tanzania Q2 2027Dar es Salaam & Arusha
On The Roadmap
🇪🇹Ethiopia Q3 2027Addis Ababa 🇿🇲Zambia Q4 2027Lusaka & the Copperbelt 🇿🇼Zimbabwe 2028Harare & Bulawayo Full coverage mapRegional warehouses, rider zones & delivery times
TimeSwift rider setting off from a regional warehouse Expansion 2027

Kenya today. East Africa next.

The same warehouse-plus-riders model, opening in five more markets.

See the rollout
Already selling into a market we haven't opened? Tell us — vendor demand decides which city we build next. Register interest →
About TimeSwift
Our storyFrom one rider to a national network Our teamThe people behind every delivery Regional warehousesFive hubs, five regional managers Call centre60+ agents confirming orders daily
Work With Us
Vendor storiesHow overseas sellers reach Kenyan buyers Careers 9 openRiders, agents & regional managers wanted Rider partnersRide with us or bring your rider SACCO Contact usNairobi office, WhatsApp & call centre
TimeSwift call centre and operations team in Nairobi Built in Nairobi

A Kenyan company, scaling out

Local agents who speak your customer's language, and riders who know the estate.

Meet the team
Mon–Sat 08:00–19:00 · half day on all public holidays +254 700 445 210 →
Order ConfirmationRegional Warehousing Rider DeliveryCash on Delivery Inventory ReportsVendor Portal Discreet HandlingLive Order Tracking Coverage & Expansion
🇰🇪 Kenya — Live🇺🇬 Uganda — Coming soon 🇹🇿 Tanzania — Coming soon🇪🇹 Ethiopia — Coming soon 🇿🇲 Zambia — Coming soon🇿🇼 Zimbabwe — Coming soon
Our storyOur team Regional warehousesCall centre Vendor storiesCareers Rider partnersContact us
Track an Order Become a vendor
Discretion & Privacy

What someone orders is their business.

Medication, health products, personal items — plenty of what we deliver is nobody else’s concern. Discretion here is built into the system rather than left to good manners.

Unmarked packaging Numbers masked from agents Sensitive-order protocol
Plain unmarked parcels prepared for discreet delivery
Discretion & Privacy

What someone orders is their business.

Medication, health products, personal items — plenty of what we deliver is nobody else’s concern. We build for that: unmarked packaging, agents who cannot see a customer’s number, and riders who are told a first name and a street, nothing more.

Discretion is built into the system, not left to good manners.

An agent cannot leak a phone number they were never shown. A rider cannot mention a product they cannot see. Removing the opportunity is more reliable than asking three hundred people to remember the rule.

How we protect data

Unmarked packaging

Plain outer packaging with a barcode and a name. No product, no vendor branding, no category — not even the rider knows what is inside.

Agents never see the number

Contact details are stored encrypted and masked on screen. The system dials for the agent, so a number cannot be viewed, copied or exported.

Riders are told the minimum

A first name, a map pin and a masked call button routed through our switchboard. The order leaves the rider’s app the moment it is delivered.

Sensitive-order protocol

Medication and personal items are flagged. The product is never named aloud until the customer confirms they can talk, and never left with a neighbour.

Recordings under lock

Calls are recorded for quality, kept 90 days, and can only be opened by a team leader with a logged reason.

Never sold, never shared

Customer data is used to deliver that one order. It is not sold, not shared with other vendors and not used for marketing.

Questions?

Selling something people would rather keep private?

Tell us the category. We will walk you through exactly how it is packed, what the rider is told, and what the customer hears on the phone.

Talk to us Inside the call centre