Confirmation status, rider position, delivery outcome and your COD balance in one dashboard.
Explore the portalThe same warehouse-plus-riders model, opening in five more markets.
See the rolloutLocal agents who speak your customer's language, and riders who know the estate.
Meet the teamWe are 340 employees and 1,200+ riders across five Kenyan regions. By 2028 we will be operating in six countries — and most of the people running those markets will have come from inside this team.
Each region runs itself. The manager owns their warehouse, their riders and their delivery numbers, and they are trusted to fix things without asking Nairobi first.
The work is real, though. The call centre opens at eight and the phone does not stop. Riders are out in Nairobi traffic and in the rain. Cash gets counted at the end of every shift. We would rather say that now than surprise you in week two.
In return: we promote from within first, we pay for the gear and the licences the role needs, and nobody here is a number on a rota.
For you and your immediate family, from day one — not after probation.
Helmet, jacket, GPS unit and a weekly fuel allowance, plus financing partners if you do not own a bike yet.
Three of our five regional managers started as riders or agents. That path is the norm here.
Agents earn a premium for every additional Kenyan language they can take calls in.
The Kampala and Dar es Salaam launch teams will be staffed from inside first.
Shifts published two weeks ahead. Swaps handled between crews, not dictated from above.
We operate Monday to Saturday, 08:00–19:00, and a half day on every public holiday. Sundays are yours.
Riders and agents make up most of our hiring. Do not see your role? Send a CV anyway — we open positions faster than we update this page.
Same-city delivery across your assigned zone, collecting COD payments at the door. Own motorbike preferred (financing partners available); we supply the GPS unit, gear and fuel allowance.
Run a 25–30 rider zone: daily batching, onboarding new riders, cash reconciliation at end of shift and the numbers behind our same-day promise.
Confirm orders, fix addresses and schedule deliveries. You are the first human a customer speaks to — working from a masked console where numbers are never displayed, under a signed confidentiality undertaking.
Same role, based at our Kisumu warehouse, calling Nyanza and Western customers in the language they answer the phone in.
Own a pod of twelve agents: call quality, confirmation rate and the escalations that decide whether an order is saved or cancelled.
Open and run our first Ugandan warehouse: vendor intake, stock accuracy, and building a rider team from zero ahead of the Q1 2027 launch.
Pick confirmed orders against the customer’s exact item, seal them and batch by neighbourhood ready for the rider staging bay.
Work on cash reconciliation, remittance runs and the vendor dashboard. Money-handling code where being roughly right is not good enough.
Own relationships with overseas vendors across onboarding, stock planning and weekly remittance queries. Comfortable across time zones.
We do not do six rounds of interviews. If it takes longer than a fortnight, that is on us.
Send a CV and a short note. For rider roles a phone call is enough — no CV required.
Twenty minutes with the hiring manager, usually within three days.
See the warehouse, meet the team, and do a practical task — a real confirmation call, or a test route.
A written offer with the pay band stated. We do not negotiate downward from what we advertised.
Send a speculative CV. We keep them, and we open roles more often than we update this page.